Legal
Terms of Service
The terms that apply when you use this website and buy digital e-books and online courses from B2B Brand Management.
Last updated 17 September 2026
About these terms
This website, b2bbrandmanagement.com, is operated by B2B Brand Management* (“we”, “us”). These terms apply when you use the website and when you buy a digital product. By using the website or placing an order you agree to them.
Using the website
You may use the website for lawful purposes only. You must not interfere with its operation, try to gain unauthorised access to it, or copy its content in bulk.
Digital products
We sell digital e-books and online courses. When you buy one, you receive a personal, non-transferable licence to use it for your own reading, learning and internal professional use*. You may not copy, share, resell or publish it, or remove any protection or notices from it.
Prices, VAT and payment
Prices are shown in the store currency and include VAT where it applies; the VAT for your country is shown at checkout and on your invoice. Payments are processed by PayPal. Your order is confirmed once PayPal confirms the payment.
Delivery and access
After payment we email you a single-use verification link. Once you verify your email address, your order page gives you your downloads, course access and invoice. Each e-book can be downloaded the number of times shown on your order page during the access period. Please keep access to your email account secure.
No refunds
Because digital content is made available immediately, all sales are final and orders cannot be cancelled or refunded once paid. If a file is damaged or you cannot access your purchase, contact us and we will fix it. See our Refund Policy. This does not affect any rights you may have under the consumer law that applies to you.
Workshops and partnerships
Workshops, partnerships and other services are arranged individually and are governed by the agreement we make with you for them.
Intellectual property
The books, texts, cover designs, images and other content on this website belong to B2B Brand Management, its authors or its partners* and are protected by copyright.
Links to other websites
Press coverage and other resources may link to third-party websites. We are not responsible for their content.
Our responsibility
Our publications and courses share knowledge and frameworks for education and professional development; results depend on how they are applied. To the extent permitted by law, our liability for any purchase is limited to the amount you paid for it*.
Changes to these terms
We may update these terms from time to time. The version shown when you place an order applies to that order.
Governing law
These terms are governed by the laws of the jurisdiction in which B2B Brand Management is established*.
* Provisional details, subject to confirmation.